Yesterdays mini breakdown

So yesterday was a rough one in work. But I kept my head down, got through it etc

Apart from one bit.

I had to totally rebuild a computer due to someone getting a virus on it and part of that is installing this one bit of software. Went to do so, entered the licence key and got a "Your licence has expired" message. So I checked and found the email from when I bought the licence and it was a year long thing, dated Dec 15th last year. So I rang them up....

Bloke answered the phone and after getting my details he sighed and said
"I shouldnt even be TALKING to you. You are only entitled to support while your licence is valid"
I let this slide though and explained how I was confused about the licence being rejected when it seemed it should run until Dec 15th this year. He came back with

"The email was sent on the 15th of December as that is when your companies cheque cleared, but the licence runs from when the order was actually placed which was the 28th of November..."

At this point I actually took a breath ready to say "Ok then, fair enough, that explains it"

But he then followed with a quick
"And if you had been BOTHERED to check.... you'd see that today IS in face December the first"

This is where I lost it. And I mean LOST it. Not even a "How dare you speak to me like that"
It was a "Listen you fucking cunt stick, you talk down to me like that and I'll come up there and rip your fucking throat out you arrogant peice of shit"
He did try to be all outraged at this but then I got into the "Get me your fucking manager. I want to tell them why I'm not placing the £1200 order I phoned to sort out"
Which of course made him all apologetic.

Its a serious button with me. Never play the time/date thing. People in work know that now. I did get a few "You said you'd be here in 5 minutes" pause to look at their watch "That was TEN minutes ago" when I was first here. I react badly. They know not to do that now.

"